Refund Policy for Xdor’s Digital Marketing Products or Services


This Refund Policy outlines the terms and conditions under which Xdor Ltd. ("Xdor") provides refunds for digital marketing products and services. By purchasing any digital marketing products or services from Xdor Digital, you agree to be bound by this Refund Policy.

Refundable Products and Services

The following digital marketing products and services are refundable:

  • Licence Products

  • Licence Tools

  • Hosting Services

  • Email Services

  • Other digital products or services noted as refundable as determined by Xdor

Non-Refundable Products and Services

The following digital & marketing products and services are non-refundable:

  • Custom-developed product, software and applications

  • Managed services

  • Monthly subscriptions

  • Other digital marketing products and services as determined by Xdor

Refund Request Process

To request a refund, you must submit a written request to Xdor - within 30 days of the purchase date. The refund request must include the following information:

  • Your name and contact information

  • The date of purchase

  • The product or service you purchased

  • The reason for your refund request

Refund Processing

Xdor will process all refund requests within 14 business days of receipt. Refunds will be issued in the same form as the original payment.

Limitation of Liability

Xdor shall not be liable for any damages, including but not limited to direct, indirect, incidental, special, consequential, or exemplary damages, arising from or related to the sale, use, or inability to use any digital marketing products or services.

Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.


If any provision of this Refund Policy is held to be invalid or unenforceable, such provision shall be struck from this Refund Policy and the remaining provisions shall remain in full force and effect.

Entire Agreement

This Refund Policy constitutes the entire agreement between Xdor and you with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether oral or written.